Refund policy

At Fashion Sense, we strive to ensure that you are completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, we offer a hassle-free 3-day replacement policy.

Eligibility for Returns & Exchanges:
- You must contact us within 3 days of receiving your order.
- The item must be unused, unworn, and in its original packaging.
- An unboxing video or clear photos of the damaged/incorrect product are required as proof.

Non-Returnable Items:
- Change of mind is not applicable for return or exchange.
- Items damaged due to improper storage or rough handling after delivery.

How to Request an Exchange:
To initiate a request, please contact our customer support via WhatsApp 0301 4697293 or email at fashionsense105@gmail.com with your Order ID and unboxing proof. Once approved, our team will process your replacement item promptly.